AI Marketing Integration
Ai Agent Suite
AGENTIC OMNICHANNEL SYSTEM: CREATIVE, CHATBOT & AUTOMATED BROADCAST
Highlights
Designed & integrated 40+ AI modules into Ai Agent Suite that unifies Creative Suite, Chatbot, Voice Bot, and WA/Telegram Marketing Bot in 1 dashboard. Built an agentic flow: Documents → Creative Suite → Chat Bots → Campaigns → Human Agent. Replaces 10+ SaaS tools & a 6-person team. Enables 1 operator to run production, CS, and 10,000+ broadcasts/month with 98% SLA via Unified Inbox & automatic escalation.
Designed & integrated 40+ AI modules into Ai Agent Suite that unifies Creative Suite, Chatbot, Voice Bot, and WA/Telegram Marketing Bot in 1 dashboard. Built an agentic flow: Documents → Creative Suite → Chat Bots → Campaigns → Human Agent. Replaces 10+ SaaS tools & a 6-person team. Enables 1 operator to run production, CS, and 10,000+ broadcasts/month with 98% SLA via Unified Inbox & automatic escalation.
Project Summary
AI System Architect – Creative & Omnichannel Automation | 2026
Scope & Responsibilities: Multi-Module Integration, Creative Suite Pipeline, AI Chat/Voice Bots, WA/Telegram Marketing Bot, Campaign Management, Human-Agent Orchestration, RAG Knowledge Base, Unified Inbox, Stack GPT-5/Claude 4/Kling 2.1/ElevenLabs
Category
AI Workflow Automation
Clients
X_Design Studio
Location
Indonesia
Published
September 25, 2025
Project Summery
1. Creative & Document Engine
Integrated Creative Suite as the production hub: AI Image, AI Video Pro, AI Music, AI Presentation, AI Editor, AI ReWriter, AI Chat Image. Connected to Documents for brand assets & SOPs. Flow: Brief in Documents → Creative Suite generates 50 assets → AI Editor mass revises. Design time down 90%. All assets auto-saved in Documents with version control.2. Omnichannel Chatbot System
Built AI Chat Bots + AI Voice Bots with AI Bot Knowledge Base: Upload PDF/URL → GPT-5 RAG. Bot handles FAQ, product recommendations, booking via chat & ElevenLabs v3 voice calls. AI Bot Contacts auto-tags lead source + LTV. Chat Settings configures tone & fallback rules. Handles 500+ chats/month. Manual CS workload down 80%.3. Marketing Bot Automation: WA & Telegram
Managed Marketing Bot for broadcast & retargeting:- Campaigns: Schedule blasts to 10,000+ contacts. Segmentation via AI Bot Contacts.
- Whatsapp + Telegram: Native API. Send images, videos, catalogs, buttons.
- Marketing Bot Settings: Configure delays, number rotation, AI auto-replies to keep accounts safe.
- Inbox: Unified WA/TG/IG/FB. 1 dashboard to reply to all. Unread → auto reminder.
4. Human-Agent Orchestration
Implemented Human Agent system: Bot detects sentiment/complex questions → auto escalates to human CS in Inbox. Full chat history + AI summary carried over. CS just closes. Dashboard monitors real-time: agent load, response time, SLA. Achieved 98% SLA with first response <5 minutes.5. End-to-End Agentic Workflow
All 40+ modules connected: Documents SOP → Creative Suite creates content → AI Chat Bots post + reply comments → Marketing Bot Campaigns blast to WA/TG → Inbox collects replies → Human Agent handles complaints → AI Bot Knowledge Base auto-updates FAQ. Zero manual export-import. 1 operator runs 5 parallel campaigns.6. Infrastructure & Performance Optimization
Managed 40+ modules on 1 Laravel + Next.js server. Selective loading + Redis queue for Marketing Bot blasts. Smart model routing: GPT-5 Nano for chat, GPT-5 for analysis, Kling 2.1 for video. Achieved 99.9% uptime during 10,000 contact blasts. API costs down 45% via batching system.Key Results
| 40+ Integrated Modules | Creative Suite + Chat/Voice Bots + WA/TG Marketing Bot + Inbox + Knowledge Base |
| 10,000+ Broadcasts/Month | WA/Telegram Campaigns. 99% delivery rate |
| 80% CS Cost Cut | AI Chat/Voice Bots + Knowledge Base + Human Agent |
| 10x Campaign Speed | Brief → Creative → Blast → Report in 2 days vs 3 weeks |
| 98% SLA Compliance | Unified Inbox + auto escalation + Human Agent Dashboard |
| 10+ SaaS Replaced |
Canva, Synthesia, ManyChat, SleekFlow, Zendesk, Intercom, Notion AI, Opus Clip |
